Terms and Policies
BTG Pactual Timberland Investment Group, LLC and BTG Pactual Group (collectively “BTG Pactual”) appreciate your visit to this website (“BTG Pactual Website”) on the worldwide web (“Internet”), and your interest in our services and products. Your privacy is extremely important to us, and we want you to feel at ease when visiting our site. We will take the utmost care to protect your personal information that is collected, processed, and used during visits to the BTG Pactual Website.
What information do we collect from you and for what purpose?
When you visit the BTG Pactual Website, our web server automatically records your IP (Internet Protocol) address, the website from which you visit us, the type of browser software used, and the web pages you actually visit, including the date and duration of use.
In addition, we collect personal information which you provide through the BTG Pactual Website, such as, for example, when you enter personal information “Personal Information” (e.g., name, gender, address, e-mail address, phone/fax number) on a registration page or if you sign up for an email newsletter.
BTG Pactual will use your Personal Information only for the purposes of technical administration and research & development of the BTG Pactual Website, as well as customer and user administration and marketing.
We use your Personal Information to inform you about our services and products only in line with applicable laws and regulations.
How do we collect and store information from you?
The type of Personal Information BTG Pactual collects from you depends on your relationship with us and why.
To know more about what data are used and their respective purpose, please refer to our Personal Data Table below, in which its possible to identify, according to your reality, how your data is processed by us.
If you have any questions on this, please feel free to contact us through the channels provided in this Policy, and we will be able to explain more about how, when and why we use Personal Information.
Data Type Collected
Browse Data: Data collected through cookies or device IDs, including IP address, access date and time, geolocation, browser type, duration of the visit and pages visited.
Access logs: we have the legal duty to store information (such as IP address, access date and time) to eventually provide them to legal authorities.
Cookies: activate essential functionalities, such as antivirus software, present screen content, generate statistical information to enhance our Platform and offer custom advertising.
Registration Data: name, email address, phone number, gender, home address.
Contact Us: we request your registration data (such as name and email or phone number) so you can contact our support team.
Newsletter and communications: we use registration data to send informative content or advertising on Products and Services we offer that could interest you. It may be based on your profile data to direct you custom advertising according to your interests.
Registration Data: name, email address, phone number, gender, home address or geolocation, National Identification Number, ID, date of birth.
Average Monthly income.
Registration: we use your data to enable your registration and use of our Services and Products. Some of the information is required for accountability to public authorities, and others to secure your account.
Credit Analysis and Protection: we use your data to prevent frauds, such as, for example, fraudulent misrepresentation.
In specific situations, we may collect additional information, including Sensitive Data. In case of curated clients or people with disabilities, for example, we might collect information that proves these conditions so we can offer personalized and accessible Products and Services.
We do not intend to directly collect children or adolescents Personal Information, except upon specific and highlighted consent from parents or legal guardians.
Cookies: What are they and how does BTG use them?
Cookies are small text files stored in your web browser or device. Cookies allow us to recognize your preferences and adapt our website to your specific needs.
Cookies usually have an expiration date. Some cookies are automatically deleted when you close your web browser (called session cookies), while others might be stored for longer in your computer until they are manually deleted (named persistent cookies). BTG uses the following types of cookies:
- strictly necessary cookies, so that our website functions correctly, authenticating logins for example. It is not possible to refuse these cookies if you wish to access our website;
- analysis cookies, to enhance website content, providing information on how it is being used in order to improve your user experience. They automatically collect certain Personal Data to identify, for example, how many times a specific page was accessed;
- functionality cookies are used to save previously provided data such as login information, to improve your browsing experience; and
- marketing cookies used so we can provide the best Products and Services offers to users according to their interests.
It is important to highlight that BTG is not responsible for cookies used by third parties. Be aware that cookies used by third parties may eventually continue to monitor your online activity even after you have left our website, so it is recommended that you manually delete them.
If you wish to remove cookies installed in your computer, you can delete them manually through the settings available in your browser as instructed, for example, by Google Chrome, Mozilla Firefox, Microsoft Edge or Safari. Note, however, that some website functionalities might became unavailable after deleting certain cookies.
To whom do we disclose information gathered from the BTG Pactual Website?
BTG Pactual may disclose your Personal Information to its employees, agents, and affiliates inside or outside your country of residence to perform services for BTG Pactual.
Our employees, agents, affiliates, and other suppliers who have access to Personal Information obtained through the BTG Pactual Website are obliged to respect privacy requirements and are forbidden from using this information for anything other than the distinct usage defined in this Statement.
When transferring Personal Information internationally, we make sure that we comply with applicable laws and regulations, for example, by entering into agreements which will ensure that the recipients of your information maintain an adequate level of data protection.
We may also disclose your Personal Information to governmental agencies or entities, regulatory authorities, or other persons, as either required or permitted by applicable laws and regulations.
Which security measures have been implemented to protect your information?
BTG Pactual uses technical and organizational security measures in order to protect Personal Information against unauthorized access, accidental or intentional manipulation, loss, and destruction.
What factors should be considered when transferring data over the Internet?
The Internet is generally not regarded as a secure environment, and information sent via the Internet can be accessed by unauthorized third parties, potentially leading to disclosures or unauthorized use, changes in content or technical failures.
Even if both sender and receiver are located in the same country, information sent via the Internet may be transmitted to other countries, with lower data protection than that in their country of residence.
Please note that we accept no responsibility or liability for the security of your Personal Information whilst in transit in the Internet to the BTG Pactual Website.
In order to protect your privacy, we would like to remind you that you may choose other safer means of communication with BTG Pactual that you deem appropriate.
How can you access or review your Personal Information?
Should you have any doubts regarding the processing of your Personal Information, please contact our Client Service Center by the telephone number we make available on the BTG Pactual Website.
Updated on April 1, 2022
Except when otherwise specifically expressed, the content of the BTG Pactual Website is distributed by BTG Pactual Timberland Investment Group, LLC, an affiliate of Banco BTG Pactual S.A..
Access subject to the absence of legal local restrictions
The BTG Pactual Website and all information and functionality therein contained are not directed at or intended for use by any person resident or located in any jurisdiction where: (1) the distribution of such information and functionality is contrary to the laws of such jurisdiction; or (2) such distribution is prohibited without obtaining the necessary licenses or authorizations by the relevant branch, subsidiary or affiliate office of BTG Pactual, whenever this is a condition.
Services and Products
The products and services displayed on the BTG Pactual Website may not be eligible for sale or available to residents of certain countries or certain categories of investors. Please consult the applicable terms and conditions, such as sales restrictions or specific key notes for further information.
Any materials available on the BTG Pactual Website have no relationship with the specific investment objectives, financial situation, or particular needs of any specific recipient.
Any report available on the BTG Pactual Website is published for information purposes, and is not to be construed as a solicitation or an offer to buy and sell securities and/or other financial instruments. Unless specifically stated otherwise, all price information is indicative only. No warranty, whether expressed or implied, is provided in relation to the accuracy, completeness, or reliability of the materials, nor are they a complete statement of the securities, markets or developments referred to herein.
The value of an investment may go down as well as up and the value will depend on fluctuations in financial and/or other markets outside BTG Pactual’s control. As a result, an investor may not get back the amount invested. Past performance is not indicative of future performance.
The materials should not be regarded by recipients as a substitute for the exercise of your own judgment, and do not eliminate the need to consult professional financial advisors, who should take into consideration your needs and specific objectives in advising you.
Any opinions are subject to change without prior notice and may differ from or be contrary to opinions expressed by other individuals, areas, or groups of BTG Pactual as a result of using different analyses, criteria, and interpretations. BTG Pactual is not under any obligation to update the information contained in its Website.
No offer is made
The information contained in the BTG Pactual Website is just for informational purposes. None of the information published on the BTG Pactual Website constitutes a proposal, offer or recommendation to buy or sell any investment products and/or services, or to conclude any legal act of any kind, regardless of its nature.
BTG Pactual does not intend to provide investment, legal or tax advice through the BTG Pactual Website, and does not represent that any securities or services discussed are suitable for any investor.
No investment decision should be based exclusively on the content of the BTG Pactual Website. When making a decision about your investments, you should seek the advice of a professional financial advisor.
The BTG Pactual Website may contain statements that constitute “forward looking statements”. While these forward looking statements may represent judgments and future expectations by BTG Pactual, a number of risks, uncertainties, and other important factors could cause actual developments and results to differ materially from those expected.
BTG Pactual is under no obligation to (and expressly disclaims any such obligation to) update, alter, or correct its forward looking statements whether as a result of new information, future events, or otherwise. These forward looking statements are supplementary and should not be the only source used by the investor in taking financial decisions. In addition to the information and opinions, the prices indicated are also subject to change, without prior notice.
You are strongly advised to consult a professional financial advisor before taking any investment decision.
No warranty by BTG Pactual
Although the BTG Pactual Website only features information obtained from sources regarded as reliable and well-intentioned, it does not check it independently, and makes no representations or warranties of any kind, whether expressed or implicit, with respect to the information and functionality contained in the BTG Pactual Website, including, but not limited to, the accuracy, correctness, completeness, authenticity, ownership or holding, reliability, use, availability or fitness for a particular purpose.
Investments held by BTG Pactual and/or its employees
BTG Pactual, its subsidiaries and affiliates (collectively “BTG Pactual”) and its employees may have a long or short position in securities, trade on their own behalf or on behalf of third parties (as coordinator or agent) in transactions involving securities, and/or relevant financial transactions of the most varied nature.
They may also offer various products, services, and consultancy to companies issuing securities, their subsidiaries, and affiliates, including, but not limited to, issuances of securities, mergers and acquisitions, credit, investments, structured financial products, etc.
No Liability on the part of BTG Pactual
To the fullest extent permitted by law, and under no hypothesis, even if previously informed, shall BTG Pactual or any of its directors, employees or agents have any liability whatsoever as to third parties for any direct or indirect loss, liability, cost, complaints, expenses, or damage of any kind, whether in contract or in tort, including negligence, or otherwise, arising out of or related to the use of all or part of these web pages.
The BTG Pactual Website may contain third party content or links to third party websites. These content and links are provided solely for your convenience and information.
BTG Pactual has no control, does not assume any responsibility for, and does not make any warranties or representations as to any third party links and content, such as preciseness, quality, and updating.
BTG Pactual shall not be held liable for third party content or websites linking to or framing the BTG Pactual Website.
Intellectual Property Rights
BTG Pactual, or the applicable third party owner, retains property rights on the information and content (text, information, charts, graphs, logos, etc.) available on the BTG Pactual Website.
Pages from the BTG Pactual Website may only be printed for personal use, and provided that such printouts retain all applicable copyright or other proprietary notices.
All users must not, without exception, modify, copy, transmit, distribute, display, develop, reproduce, publish, license, frame, create derivative works from, transfer or otherwise use in any other way for commercial or public purposes, in whole or in part , any information obtained from the BTG Pactual Website without the prior written permission by BTG Pactual.
Systematic retrieval of content from the BTG Pactual Website to create or compile, directly or indirectly, a database or related product without written permission from BTG Pactual is expressly prohibited.
The logotype and the name BTG Pactual are among the registered and unregistered trademarks belonging to BTG Pactual, even if they are not registered in some jurisdictions.
Except as noted above, you may not use any trademarks belonging to BTG Pactual for any purpose, without the prior and expressed consent, in writing, by BTG Pactual.
Products, brands, expressions, names, company names, and logotypes belonging to third parties and reproduced on the BTG Pactual Website may also be protected by copyright, registration of brands and patents, etc., and should not be used for any purposes, without prior and expressed consent, in writing, of the respective owner.
Electronic Communication (E-Mails)
The Internet is a means of global access. Electronic messages (“e-mails”) sent this way are not confidential, nor secure, and may be seen, intercepted, and altered by third parties, or even lost during the sending process.
E-mails may cross national borders, even if both sender and recipient are located in the same country.
For this reason, BTG Pactual provides more secure means of communication other than the Internet. Never use e-mail messages to transmit personal, confidential information, or any information regarding bank accounts.
Always assume that what is posted or circulates on the Internet is public, not secure, and could be lost.
Unless agreed upon in writing, BTG Pactual will not accept any orders or instructions sent via e-mail, or by another electronic message system.
BTG Pactual shall not be liable to you or any third party for any damage incurred in connection with any messages sent to BTG Pactual using ordinary E-mails, or any other electronic message system.
Severability Clause / Non-applicability of a given provision
Conflict with additional terms